Privacy Policy – jilijli Online Casino Philippines

1. Introduction

Welcome to jilijli. This Privacy Policy explains how jilijli ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit and use our website located at jilijli.com and any related applications or services (collectively, the "Platform"). By registering an account, placing bets, or simply browsing our Platform, you acknowledge that you have read and understood this jilijli Privacy Policy.

We understand how important your personal data is to you. As a gaming platform serving players across the Philippines, we are fully committed to protecting your privacy in accordance with the Data Privacy Act of 2012 (Republic Act 10173) and the rules and regulations promulgated by the National Privacy Commission (NPC). If you are not comfortable with the way we handle your data, we encourage you to contact us before continuing to use the Platform.

2. Information We Collect

When you interact with the jilijli platform, we may collect several types of information depending on how you use our services. Here's a clear breakdown of what we gather and why:

2.1 Information You Provide Directly

When you register or manage your jilijli account, we collect:

• Full name — for account identification and KYC verification
• Date of birth — to verify you are of legal gambling age (21 years and above in the Philippines)
• Email address — for account communication, promotional offers, and security alerts
• Mobile number — for two-factor authentication and account recovery
• Government-issued ID details — required for identity verification under anti-money laundering regulations
• Payment information — GCash number, Maya wallet, bank account or card details used to process deposits and withdrawals
• Mailing address — for verification purposes when required

2.2 Information Collected Automatically

When you visit jilijli.com, our systems automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location (province/city level)
• Device type, browser version, and operating system
• Pages visited, time spent, and clickstream data
• Login timestamps and session duration
• Game history, bet amounts, win/loss records, and in-game activity
• Cookies and similar tracking technologies (see our Cookie section below)

2.3 Information from Third Parties

We may receive additional information about you from trusted third-party service providers, such as:

• Payment processors (GCash, Maya, BDO, BPI, UnionBank, Visa/Mastercard networks) for transaction verification
• Identity verification and KYC providers to confirm your identity
• Fraud prevention and anti-money laundering screening services
• Analytics partners who help us understand platform usage trends (data shared is aggregated and anonymised)

3. How We Use Your Information

jilijli uses the personal data we collect to provide, improve, and secure our services. Specifically, we use your information to:

• Create and manage your jilijli player account
• Process your deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard
• Verify your identity and age in compliance with Philippine gaming regulations
• Detect and prevent fraudulent transactions, cheating, and money laundering
• Provide customer support and respond to your inquiries
• Send you important account notifications — security alerts, transaction confirmations, policy updates
• Send you promotional offers and bonuses, if you have opted in to marketing communications
• Analyse platform usage to improve game performance, user interface, and overall experience
• Comply with our legal obligations under Philippine law, including reporting to PAGCOR or other regulatory bodies when required
• Enforce our Terms and Conditions and Responsible Gaming policies

We process your personal information only when we have a lawful basis to do so — such as your explicit consent, performance of a contract, compliance with a legal obligation, or our legitimate interests as a licensed gaming operator. We will never use your data for purposes that are incompatible with why it was originally collected.

4. Cookies and Tracking Technologies

Like most websites, jilijli uses cookies and similar technologies to enhance your browsing experience and collect useful analytics data. Cookies are small text files stored on your device when you visit our Platform. They help us remember your preferences, keep you logged in securely, and understand how players use our services.

We use the following types of cookies:

• Essential cookies — These are strictly necessary for the Platform to function, such as session management and security tokens. You cannot opt out of these.
• Performance/analytics cookies — Help us understand how players navigate jilijli so we can improve the experience.
• Functional cookies — Remember your preferences, such as language settings or last game played.
• Marketing cookies — Used to deliver relevant promotional content. You can opt out of these at any time through your account settings.

5. How We Share Your Information

jilijli does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your data in the following limited circumstances:

• Service providers: We work with trusted third-party vendors — payment processors, KYC providers, cloud hosting, and customer support platforms — who process data strictly on our behalf and under our instructions.
• Legal compliance: We may disclose your information when required by Philippine law, court order, or regulatory authority (e.g., PAGCOR, AMLC, BIR). We will only disclose the minimum information necessary to comply.
• Fraud prevention: We may share data with anti-fraud networks and law enforcement agencies to investigate suspected fraudulent activity, cheating, or money laundering.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to this Privacy Policy.
• With your consent: Any other sharing of your data will only occur with your explicit prior consent.

6. Data Retention

jilijli retains your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Philippine law. Generally, this means:

• Active accounts: We keep your account data for as long as your account remains open and for a reasonable period thereafter in case you wish to reactivate it.
• Transaction records: Financial and transaction data is retained for a minimum of five (5) years as required by Philippine anti-money laundering regulations.
• Closed accounts: Upon account closure, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law.
• Legal holds: If your account is under investigation or subject to a legal hold, we will retain relevant data until the matter is resolved.

7. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by jilijli:

• Right to be informed — You have the right to know what data we collect about you and how it is used.
• Right of access — You can request a copy of all personal data we hold about you.
• Right to rectification — You can ask us to correct inaccurate or incomplete information in your profile.
• Right to erasure — You may request deletion of your personal data, subject to legal retention requirements.
• Right to data portability — You can request your data in a structured, machine-readable format.
• Right to object — You can object to certain processing activities, including direct marketing.
• Right to lodge a complaint — You can file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at: privacy@jilijli.com. We will respond to your request within thirty (30) calendar days.

8. Data Security Measures

jilijli implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored in our databases
• Multi-factor authentication (MFA) options for all player accounts
• Regular penetration testing and security audits by independent cybersecurity firms
• Strict access controls — only authorised personnel can access sensitive data, on a need-to-know basis
• 24/7 network monitoring and intrusion detection systems
• Secure data centres with physical access controls, surveillance, and redundancy

While no system is 100% immune to security threats, jilijli is continuously investing in stronger protections. We strongly recommend that you use a unique, strong password for your jilijli account and enable two-factor authentication for an added layer of security.

9. Minors and Age Restrictions

jilijli strictly prohibits the use of our Platform by individuals under the age of 21. We do not knowingly collect personal information from minors. If we discover that a user under the legal age has registered, we will immediately deactivate the account, refund any deposits, and delete all associated personal data.

Parents and guardians who believe their child has registered on jilijli should contact us immediately at privacy@jilijli.com. We take this responsibility seriously and will act fast.

10. Changes to This Privacy Policy

jilijli reserves the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you via email or a prominent notice on our website at least fifteen (15) days before the changes take effect. Your continued use of the jilijli Platform after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this page regularly to stay informed about how we are protecting your personal information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

11. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this jilijli Privacy Policy or the way we handle your personal data, please don't hesitate to reach out to us:

• Email: privacy@jilijli.com
• Website: jilijli.com
• Response time: Within 30 calendar days of receiving your request

You also have the right to bring a complaint directly to the National Privacy Commission of the Philippines if you are not satisfied with how we have handled your data.